Zoho vs. Monday.com vs. Jugl: Business Management Compared

Business Efficiency

Zoho vs. Monday.com vs. Jugl App: A Comprehensive Comparison for Business Management Solutions

Zoho, Monday.com, and Jugl App offer distinct strengths in business management. This comparison highlights their features, pros, and cons for decision-making.

Eduardo Amaya

6th Feb, 2025

In today’s fast-paced business environment, having the right tools to manage operations, orders, customer relationships, and team collaboration is critical.

Three popular platforms - Zoho, Monday.com, and Jugl App - stand out as powerful solutions for businesses.

However, each platform has its unique strengths and weaknesses. In this article, we’ll dive deep into a detailed comparison of these tools, focusing on their features, pros, and cons, to help you decide which one is best for your business.

Overview of the Platforms

1. Zoho

Zoho is a well-established suite of business applications that offers a wide range of tools, including CRM, project management, finance, and HR.

It’s known for its scalability and integration capabilities, making it a favorite among medium to large enterprises.

2. Monday.com

Monday.com is a highly visual and intuitive work operating system (Work OS) designed to streamline project management, team collaboration, and workflow automation.

It’s popular among teams of all sizes for its flexibility and user-friendly interface.

3. Jugl App

Jugl App is an all-in-one business management platform that combines six essential tools into a single app: Order Management, Service Management, Chat, Jugl Travel Log (GPS), CRM, and Business Operations.

It’s designed for small to large-sized businesses looking for a centralized solution to manage their operations efficiently.

Feature Comparison: Zoho vs. Monday.com vs. Jugl App

Features
Order Management	✅ Available with Zoho Inventory	❌ Limited functionality	✅ Built-in, seamless integration
Service Management	✅ Zoho Desk	❌ Requires integrations	✅ Built-in, optimized for businesses of all sizes
Chat	✅ Zoho Cliq	⚠️ Limited chat features	✅ Real-time, built-in communication
GPS Tracking	❌ Not available	❌ Not available	✅ Jugl Travel Log (GPS) included
CRM	✅ Zoho CRM (robust and scalable)	⚠️ Basic CRM features	✅ Built-in, simplified for efficiency
Task Management	✅ Available via Zoho Projects	✅ Advanced task automation	✅ Integrated task assignment & follow-ups
Business Operations	✅ Zoho One (suite of apps)	✅ Workflow automation	✅ Centralized operations management
User Interface	⚠️ Functional but complex	✅ Highly visual and intuitive	✅ Simple, modern, and user-friendly
Real-Time Order Status	❌ Not available	❌ Not available	✅ Live tracking & status updates
Employee Attendance (Auto Clock-in/Clock-out)	❌ Not available	❌ Not available	✅ GPS-based auto clock-in/out
Customer Notifications	❌ Requires integrations	❌ Not available	✅ Automatic updates on orders
Pricing	❌ Starts at $20/user/month	❌ Starts at $8/user/month	✅ Affordable, all-in-one pricing
Scalability	✅ Highly scalable	⚠️ Scalable but limited to Work OS	✅ Best for businesses of all sizes
Integration	✅ Extensive third-party integrations	✅ Strong integration capabilities	✅ Focused, streamlined integration
Mobile App	✅ Available	✅ Available	✅ Available & optimized for mobile users
Customer Support	✅ Available with Zoho Support	✅ Available	✅ 24/7 Dedicated Support + In-Person Support
Multi-Location Support	⚠️ Requires multiple Zoho apps	❌ Not available	✅ Built-in multi-location management
In-Person Support	❌ Online support only	❌ No in-person support	✅ Available for enterprise clients
Industry-Specific Features	⚠️ Generic tools, industry-based add-ons	⚠️ Not industry-specific	✅ Customizable for various industries
Automated Workflows	✅ Available via Zoho Flow	✅ Available	✅ Custom automation for businesses
Live Employee Location Tracking	❌ Not available	❌ Not available	✅ Real-time tracking for businesses
Ease of Setup	⚠️ Complex due to multiple apps	⚠️ Moderate	✅ Quick and hassle-free setup

Detailed Comparison

1. Order Management

Zoho: Zoho Inventory offers robust order management features, including inventory tracking, order fulfillment, and shipping management. However, it requires a separate subscription.
Monday.com: While Monday.com excels in project management, it lacks dedicated order management features. Businesses may need to integrate third-party tools.
Jugl App: Jugl App’s built-in order management system is designed for small to medium-sized businesses, offering seamless integration with other tools like CRM and service management.

Pros and Cons:

Platform	✅ Pros	❌ Cons
	Scalable, feature-rich	Complex setup, additional costs
	Visual interface, customizable	Limited order management features
	All-in-one solution, affordable	N/A

2. Service Management

Zoho: Zoho Desk is a powerful service management tool with ticketing, automation, and analytics. It’s ideal for businesses with complex customer service needs.
Monday.com: Service management is not a core feature, but workflows can be customized to handle basic service requests.
Jugl App: The built-in service management tool is optimized for SMBs, offering features like task assignment, scheduling, and real-time updates.

Pros and Cons:

Platform	✅ Pros	❌ Cons
	Advanced features, analytics.	Steep learning curve.
	Customizable workflows.	Limited service management capabilities
	Easy to use, integrated with other tools.	N/A

3. CRM

Zoho: Zoho CRM is one of the most comprehensive CRM solutions, offering sales automation, lead management, and advanced analytics.
Monday.com: Monday.com’s CRM features are basic and may not suffice for businesses with complex sales processes.
Jugl App: Jugl App’s CRM is simplified and designed for SMBs, focusing on lead tracking, customer communication, and sales pipeline management.

Pros and Cons:

Platform	✅ Pros	❌ Cons
	Highly scalable, feature-rich.	Overwhelming for small teams.
	Visual pipeline management.	Limited CRM functionality.
	Easy to use.	N/A

4. GPS Tracking (Jugl Travel Log)

Zoho: No built-in GPS tracking feature.
Monday.com: No built-in GPS tracking feature.
Jugl App: Jugl Travel Log offers real-time GPS tracking, making it ideal for businesses with field teams or delivery services.

Pros and Cons:

Platform	✅ Pros	❌ Cons
	Real-time tracking, integrated with other tools.	Limited to Jugl App users.

5. Business Operations

Zoho: Zoho One offers a suite of apps to manage all aspects of business operations, but it can be overwhelming for small teams.
Monday.com: Monday.com’s Work OS is highly customizable, allowing businesses to automate workflows and manage operations efficiently.
Jugl App: Jugl App centralizes business operations, offering tools for order management, service management, CRM, and more in one platform.

Pros and Cons:

Platform	✅ Pros	❌ Cons
	Comprehensive, scalable.	Complex, expensive.
	Customizable, user-friendly.	Limited to workflow management.
	All-in-one solution, affordable	N/A

Conclusion

When it comes to managing your business, Zoho and Monday.com might seem like good options.

Zoho is great for big enterprises with lots of moving parts, but it can get complicated and expensive with all the different apps and integrations.

Monday.com is perfect for team collaboration and workflow automation, but it doesn’t quite cover everything you need, like order management or service tracking.

That’s where Jugl App comes in—it’s an affordable, all-in-one solution for businesses of all sizes.

You get everything you need, from order management to CRM to GPS-based employee tracking, all in one easy-to-use platform.

If you’re tired of using multiple apps and want to save time while improving efficiency, Jugl is for you.

Whether you’re running a small business or a large team, it’s designed to simplify your day-to-day tasks, keep your orders on track, and help your team stay connected.

Ready to see how it works?

Take your business to the next level!

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